Frequently Asked Questions
Does montly subscription automatically cancel if I choose to go with lifetime option?
No. You need to cancel your subscription after you purchase lifetime pro option.
I am on free plan. I keep getting purchase dialog on a day sheet after I fill the second page. How can I prevent that?
Free plan lets you create 2 pages per each day. It checks if there is any item (drawing, text or image) on the last 20% of the last page. If so, it will display the purchase dialog. You can remove the item at that portion of the last page.
Do I lose my data if I cancel my subscription?
No. Your data persists in your device. You just cannot access them. Renewing your subscription will provide access to those data again.
How does the system decide to add or remove a page on day sheet?
It basically checks if there is any item below the 75% of the page. If so, it adds a new page. Similarly, if there is no item left, it removes the page automatically.
How can I copy day sheets to other journals?
With copy below/above option that appears when you tap on the empty part of a sheet you can copy the part above or below of that point. Then, in another day sheet or journal you can tap “Paste” to paste to that sheet. If you tap on the top part of the sheet and select “Copy Below” it will copy the whole sheet.
What does 7 day sheets mean for the free plan?
In free plan, you can have 7 non-empty day sheets. In other words, you can have items in 7 different days. After 7 sheets, you will be asked to switch to a paid plan. If you delete the contents of one of the days, you can use some other day sheet.
Why can’t I edit sheets on the Mac App?
The Mac App serves as a viewer for now. Edit functionality will come in the nea future.
How can I select drawings?
Selection tool works for images, shapes, texts and calendar event boxes. To select a drawing you can use the lasso select tool in Pencil Tool Picker (the tool picker you choose the pen, eraser or the pen color). Once selected, clicking on the selection area will display options. You can also drag the selection to move to another location at the same day sheet.
What do “Shift Canvas” or “Collapse Space” do
Shift Canvas is an important feature of Penjo to keep your day sheets clean and tidy. When you select “Shift Canvas” a shifter bar will appear. Moving it up and down you can create space or reduce the space. This way you can add items in between or remove the space if you remove an item.
Collapse Space is particularly useful if you delete some item, say for example a completed To-Do item, you can use this option to remove the void after moving or deleting this item.
For more questions and feature requests contact us at [email protected]